Refund & Return Policy

1. Introduction

At Numaish, your satisfaction is our top priority. This Refund & Return Policy explains how you can return products and request refunds if needed.

2. Eligibility for Returns

Products are eligible for return if they are unused, in original packaging, and returned within 7–14 days of delivery, depending on the product type.

3. Non-Returnable Items

Items damaged due to misuse, altered, or used extensively are not eligible for return. Certain products may also be non-returnable for hygiene reasons.

4. Initiating a Return

To initiate a return, contact our customer support team at:
Phone: +92 311 7791084
Email: officialnumaish@gmail.com
Provide your order number and reason for return.

5. Return Approval

Once your request is reviewed, our team will approve the return and provide instructions for shipping the product back.

6. Packaging for Returns

Ensure the product is securely packed in its original packaging. Include all accessories, manuals, and invoices to avoid delays.

7. Shipping the Return

Return shipping costs may apply unless the product was defective or sent in error. Use a reliable courier and keep the tracking number for reference.

8. Inspection Process

Upon receiving the returned product, Numaish will inspect it to confirm eligibility for a refund or replacement.

9. Refund Methods

Approved refunds are processed using the original payment method. Depending on your bank or payment provider, the refund may take 5–10 business days.

10. Replacement Products

If you prefer, eligible products can be replaced with the same item or a similar product, subject to availability.

11. Damaged or Defective Items

If your product arrives damaged or defective, contact us immediately at +92 311 7791084 or officialnumaish@gmail.com. We will replace it at no extra cost.

12. Order Cancellation

Orders can be canceled before shipment. Contact our support team promptly to request cancellation.

13. Partial Refunds

Partial refunds may be provided for items returned in less than original condition, missing parts, or used beyond inspection requirements.

14. Customer Support

Our support team is available to answer all refund and return questions. Contact us via phone or email for guidance.

15. Our Promise

Numaish is committed to providing hassle-free returns and refunds. We value your trust and strive to resolve every issue efficiently and fairly.